Delivery Information

At Sosoli Plant Shop, we understand that getting your plants to you in perfect condition is just as important as the quality of the plants themselves. That’s why we’ve designed a delivery process that ensures your plants arrive healthy, vibrant, and ready to thrive in your garden.

Shipping Options

We offer two convenient shipping options to suit your needs:

  • Standard Shipping: For those who need their plants quickly, we offer standard shipping via DHL or FedEx. This option costs $12.95 and ensures your plants arrive within 10-15 days after dispatch.
  • Free Shipping: For orders over $50, we provide free shipping using EMS. This option takes a bit longer, with delivery times ranging from 15-25 days after dispatch.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. We carefully package each plant to ensure it remains healthy and vibrant during transit. Our packaging materials are eco-friendly, aligning with our commitment to sustainability.

Delivery Times

Delivery times vary depending on the shipping option you choose:

  • Standard Shipping: 10-15 days after dispatch.
  • Free Shipping: 15-25 days after dispatch.

Please note that delivery times may vary slightly depending on your location and any unforeseen delays in the shipping process.

International Shipping

We are proud to offer worldwide shipping, making it easy for gardeners around the globe to enjoy our unique and hardy plants. However, please note that we do not ship to certain remote areas and parts of Asia due to logistical constraints.

Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your plants, you can return them within 15 days of receiving your order. Please contact our customer service team at [email protected] to initiate the return process.

Contact Us

If you have any questions about our delivery process or need assistance with your order, please don’t hesitate to reach out to us. You can contact us via email at [email protected] or visit us at our store located at 2800 Baker Avenue, Arlington, US 76011.

Thank you for choosing Sosoli Plant Shop. We look forward to helping you create a lush, vibrant, and sustainable outdoor space!